05-27-2022
02:56
- last edited on
12-14-2022
14:23
by
MatthewFitbit
05-27-2022
02:56
- last edited on
12-14-2022
14:23
by
MatthewFitbit
My Charge 4 is not recording my steps when I'm pushing a pram, pushchair or shopping cart where I have both hands on the handle, it only seems to count when my Fitbit wearing wrist is moving!
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
@shirlsaw63 how are you finding the calorie calculation wearing it on your ankle? Years ago when I experimented with doing that I found that the calorie count went up if compared with wearing it on my wrist - I assumed it was something to do with increased movement of the tracker. Would be interested to know if it's better these days.
Best AnswerI actually don't pay attention to that - sorry. I am tracking calories in Noom and that adjusts there based on the steps it receives from FitBit.
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Ah, that makes sense. I guess that the lack of heart rate monitoring is not a problem for you either.
Best AnswerActually it still does heart rate and it seems accurate. I keep it on inside of ankle where I can feel the pulse.
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
That's good to know. Thank you.
Best Answer