05-27-2022
02:56
- last edited on
12-14-2022
14:23
by
MatthewFitbit
05-27-2022
02:56
- last edited on
12-14-2022
14:23
by
MatthewFitbit
My Charge 4 is not recording my steps when I'm pushing a pram, pushchair or shopping cart where I have both hands on the handle, it only seems to count when my Fitbit wearing wrist is moving!
05-27-2022 03:33
05-27-2022 03:33
I'm afraid that's quite normal. It works by detecting movement of the tracker i.e. your wrist and if it's not moving as it does when walking/running then it won't track steps normally.
05-27-2022 05:20
05-27-2022 05:20
That is why I bought a strap and wear it on my ankle. Also keeps me from damaging it as I am klutzy and has my idiot coworkers convinced I am on a tether 🙄 I am perfectly happy wearing it there and it works.
05-27-2022 05:26
05-27-2022 05:26
@shirlsaw63 how are you finding the calorie calculation wearing it on your ankle? Years ago when I experimented with doing that I found that the calorie count went up if compared with wearing it on my wrist - I assumed it was something to do with increased movement of the tracker. Would be interested to know if it's better these days.
05-27-2022 05:29
05-27-2022 05:29
I actually don't pay attention to that - sorry. I am tracking calories in Noom and that adjusts there based on the steps it receives from FitBit.
05-27-2022 05:34
05-27-2022 05:34
Ah, that makes sense. I guess that the lack of heart rate monitoring is not a problem for you either.
05-27-2022 05:49
05-27-2022 05:49
Actually it still does heart rate and it seems accurate. I keep it on inside of ankle where I can feel the pulse.
05-27-2022 05:51
05-27-2022 05:51
That's good to know. Thank you.