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Steps entered for wrong day

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‎02-01-2020 15:19 - last edited on ‎09-08-2020 10:23 by Fitbit Moderator

‎02-01-2020 15:19 - last edited on ‎09-08-2020 10:23 by Fitbit Moderator

How can I transfer my steps to the correct day they were achieved? Currently all my steps were credited to Jan 21 instead of today’s date 

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‎02-01-2020 16:13

‎02-01-2020 16:13

How did they get on the wrong day?

If you manually logged them, just delete the logged activity and log it on the correct day.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎02-05-2020 11:02

In response to JohnnyRow

‎02-05-2020 11:02

Hello @Kcer, thanks for bringing this to my attention. Sorry for the delayed reply.

 

Thanks for bringing this to my attention. To better assist you with this and to clarify the issue you're experiencing, can you please let me know if the steps under discussion were manually logged or were the ones that your Charge 2 tracked? When was the first time you experienced this and how many times since then? Also, which mobile device are you using? Just as @JohnnyRow posted, you can negate the steps from January 21st and add them to the correct day following the instructions that are specified on: How do I add, edit, or delete Fitbit data and activities?

 

Let me know if you have any additional questions.

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