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Stripey screen

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‎02-01-2020 13:38 - last edited on ‎09-22-2020 17:16 by Fitbit Moderator

‎02-01-2020 13:38 - last edited on ‎09-22-2020 17:16 by Fitbit Moderator

My screen on my charge 3 has gone grey and white stripey and it is now difficult to swipe the screen up and see my step count. Has anyone had this problem if so how have you resolved it?

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‎02-01-2020 14:36

‎02-01-2020 14:36

@CeriR I believe this is a hardware issue. You should contact customer support using this link. Best of luck!

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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1 REPLY 1

‎02-01-2020 14:36

‎02-01-2020 14:36

@CeriR I believe this is a hardware issue. You should contact customer support using this link. Best of luck!

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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