Stuck in a loop

[MarkW83]

Woke up to a 30% battery. Charge was then unresponsive all day. Put it in charge after work and nothing happened, held side button to restart, left it to charge.

As soon as I take it off charge, I cant swipe through anything, button is unresponsive,  and the screen switches to the did screen turns it on and off a few times then goes back to the clock screen while vibrating. Only stops if I put it on charge. I've tried short reset, clock change and long reset

[JuanJoFitbit]

Hi @MarkW83, welcome to our Fitbit Community. I'd like to follow up and help you with your Charge 3 since the screen won't swipe and it switches through different displays when it's not on the charger. By the way, thank you for trying to get this issue resolved before contacting our forums.

Since the issue persists, let me go ahead and forward your case to our Support team so they can investigate further and provide a solution. You will receive an email from them soon.

I'll be around if any question arises.