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Stuck on bar graph

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‎02-26-2020 17:32 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

‎02-26-2020 17:32 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

Ever since the change in graphs, mine has been on bar graph 95% of the time, need a little help

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‎02-28-2020 17:32 - last edited on ‎07-31-2025 10:23 by Fitbit Moderator

‎02-28-2020 17:32 - last edited on ‎07-31-2025 10:23 by Fitbit Moderator

Hi @SunsetRunner, it's nice to see you again participating here in the Community Forums, sorry for the delay in responding your post.

Thanks for your post. To move forward with this situation and investigate further, I'll need more information and details about the issue you're experiencing. Can you please let me know which graph are you referring to? When was the first time you experienced this issue and how many times since then? Which mobile device are you using to check the Fitbit app, or are you using Fitbit.com website to check your account? If possible, please send me a screenshot of the graph under discussion.

Keep me posted and let me know if you have any additional questions. 

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‎02-28-2020 18:12

In response to RicardoFitbit

‎02-28-2020 18:12

sleep graph, started with this graph shortly after the update, i am using ipad, using fit bit app,every once in a while it will show the current sleep graph

D50F36FC-06F8-4809-AE3F-8804BD27EE71.png

 

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‎02-28-2020 18:25

‎02-28-2020 18:25

784F7B3C-A039-42DF-80DA-5DA2E85531D6.png

 

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