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Sync Uncomplete

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My charge 4 has been stuck at 48% sync for some time and consequently nothing is working properly.  HELP!!!

 

Moderator Edit: Clarified subject

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Hi there @Lcgw, it's good to have you in the Community.

 

I appreciate the information and the troubleshooting steps performed. I'd recommend you check this article, Why won't my Fitbit device sync?.

 

Also you can try to restart your device.

 

Hope this helps.

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