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Sync & time problems with Charge 3

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‎05-09-2020 04:45 - last edited on ‎09-17-2020 10:15 by Fitbit Moderator

‎05-09-2020 04:45 - last edited on ‎09-17-2020 10:15 by Fitbit Moderator

Hi I got my charge 3 in January & it was great. Over the last couple of weeks it has the wrong time, won't sync & i have to reboot it. It will sync maybe  once a day randomly & i have followed all the trouble shooting advice i can find. It's very frustrating & annoying as i have it such a short amount of time. 

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‎05-09-2020 05:20

‎05-09-2020 05:20

I am having more or less the same problem.  Bought it in Jan (NY Resolution and all that) and I've noticed in the past 2 months I have several attempts (including uninstalling and reinstalling) before it syncs although I have set it to auto sync when I turn on Bluetooth and location services.  In the grand scheme of things it doesn't matter but when you spend money on something for a reason you expect what you paid for etc!

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