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Sync issue

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‎10-13-2019 18:53 - last edited on ‎09-06-2020 19:49 by Fitbit Moderator

‎10-13-2019 18:53 - last edited on ‎09-06-2020 19:49 by Fitbit Moderator

I have not used my Fitbit for about a year, and I charged it, but cannot get it to sync.  Help?

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‎10-13-2019 21:59

‎10-13-2019 21:59

Hi @SBrat  with the battery dead for so long, you do need to restart the device. Sometimes these devices don't bounce back, even with several restarts. Here is a link to the user manual and related help articles - click to go there.

Stepping in the U.S.A. since September 2013. Android 14

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