05-15-2019
21:18
- last edited on
09-06-2020
19:58
by
MatthewFitbit
05-15-2019
21:18
- last edited on
09-06-2020
19:58
by
MatthewFitbit
I recently purchased a Charge 3 to replace my ChargeHR. My husband would like to use the HR but each time I try to sync it to get correct time etc it syncs with the Charge 3 and shows all my recorded steps etc. I have tried deleting the HR and reinstalled it but nothing helps! Any ideas please!
05-15-2019 21:22 - edited 05-15-2019 21:32
05-15-2019 21:22 - edited 05-15-2019 21:32
It's not clear what you are trying to sync what what.
Are you using separate phone and accounts for each tracker?
I see from your other nearly duplicate post you are trying to use the same phone for both trackers - is that correct? Do you at least have separate accounts for each user?
05-15-2019 21:32
05-15-2019 21:32
05-15-2019 21:34
05-15-2019 21:34
If you have them both on the same phone, you will have to keep logging out of one account and into the other each time. It is doable but awkward.