Sync problem

[Margaust]

I recently purchased a Charge 3 to replace my ChargeHR. My husband would like to use the HR but each time I try to sync it to get correct time etc it syncs with the Charge 3 and shows all my recorded steps etc. I have tried deleting the HR and reinstalled it but nothing helps! Any ideas please!

[JohnnyRow]

It's not clear what you are trying to sync what what.

Are you using separate phone and accounts for each tracker?

I see from your other nearly duplicate post you are trying to use the same phone for both trackers - is that correct?  Do you at least have separate accounts for each user?

[Margaust]

I think I have solved the problem! Thank you! I created a new account for my husband and my old ChargeHR is behaving!

Sent from my iPhone

[JohnnyRow]

If you have them both on the same phone, you will have to keep logging out of one account and into the other each time.  It is doable but awkward.