Syncing Charge 3 not working

[Lizzyluvheart]

My Charge 3 is not syncing. I have turned off the Bluetooth and turned back on, Power off my phone, reboot the Charge 3 and I have even Uninstaller and reinstalled. It only syncs when you reinstall it. Do you have any other suggestions? Thank you.

[AndreaFitbit]

Welcome to the Fitbit Community, @Lizzyluvheart. Thank you for letting us know about the steps you have followed in order to sync your Charge 3.

Could you please confirm that you have followed the instructions of: Why won't my Fitbit device sync?

Keep on visiting the forums. 

[Royalstar]

Do you have an answer to this question, i have same problem & have followed : why wont my fitbit device sync : still wont sync, can u help at all

Thanx

[AndreaFitbit]

Thanks for getting back to us and for following the advised troubleshooting steps @Royalstar. 

I understand how frustrating this could be and the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Keep on visiting the forums.