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Syncing difficulties with Charge 3

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‎07-09-2020 19:38 - last edited on ‎09-16-2020 08:40 by Fitbit Moderator

‎07-09-2020 19:38 - last edited on ‎09-16-2020 08:40 by Fitbit Moderator

I certainly enjoy having to unpair, then pair my Charge 3 multiple times daily in order to get it to sync. Come on Fitbit, fix YOUR issue.

 

Moderator Edit: Clarified subject

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‎07-10-2020 19:25

‎07-10-2020 19:25

isn't. @StanS1951 while you can remove the tracker from the phones bluetooth (Unpair) a user is unable to connect the tracker to the phones bluetooth (Pair)

Removing a non syncing tracker from a Fitbit account will not fix a sync issue which still needs to be fixed before a user can setup the 

tracker.

Besides these steps 

Force stop the Fitbit app through the phone settings - apps - Fitbit 

Then while there go to storage and clear cache. 

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