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Syncing issues-Charge 3

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‎08-10-2021 11:53 - last edited on ‎08-10-2021 17:38 by Fitbit Moderator

‎08-10-2021 11:53 - last edited on ‎08-10-2021 17:38 by Fitbit Moderator

Hi,

 

My charge 3 is not syncing. I have reinstalled the app. Restarted the tracker and unpaired the blue tooth. 

I am still having the syncing issues where the device is not pairing.

It's quite an old one but still works fine

 

 

Any advice. 

Thanks 

 

Moderator edit: updated subject for clarity

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‎08-10-2021 17:38

‎08-10-2021 17:38

Thank you for visiting the Fitbit Community, @Josthill.

 

Thanks for trying to resolve the issues with your Fitbit Charge 3 before contacting us.

 

In addition to the steps you've followed, you can try these other troubleshooting steps to resolve syncing issues or set up issues.

 

Whether you are still unable to sync, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

If you have any question, please let us know.

Have you received the answer you were looking for? Choose the post as the best answer!

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