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Syncing problems

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‎08-01-2019 09:05 - last edited on ‎09-08-2020 13:57 by Fitbit Moderator

‎08-01-2019 09:05 - last edited on ‎09-08-2020 13:57 by Fitbit Moderator

Hi all, I’m having troubles with syncing my charge 2, I finished an exercise and can't see it in the app.

 

I'm pressing the sync button over and over again, the sync bar shows like the sync on progress but still nothing.

 

When I'm looking on the settings it shows ”synced yesterday 17:56”

 

What should I do?

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‎08-02-2019 08:26

‎08-02-2019 08:26

I'm having the same problem... says its syncing but all I get is the "spinning ball of death".  Very frustrating...

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