11-21-2016 06:00 - last edited on 09-06-2020 20:15 by MatthewFitbit
11-21-2016 06:00 - last edited on 09-06-2020 20:15 by MatthewFitbit
Answered! Go to the Best Answer.
12-04-2016 07:53
12-04-2016 07:53
It's great to see new names around the Community @foxybrown475, @Royst81!
I recommend that you check this post on possible reasons why the steps are not carrying over to your challenges.
If none of those reasons is applicable to your situation, please let me know.
11-21-2016 08:01
11-21-2016 08:01
I'm having the same problem with my Alta.
11-21-2016 13:47
11-21-2016 13:47
11-21-2016 14:51
11-21-2016 14:51
I had no problems last week. Wasn't in a challenge this weekend but today it's only syncing 1150 out of 17K steps. I started a challenge and it synced fine. But showing no active minutes though I ran 6 miles today.
12-04-2016 07:53
12-04-2016 07:53
It's great to see new names around the Community @foxybrown475, @Royst81!
I recommend that you check this post on possible reasons why the steps are not carrying over to your challenges.
If none of those reasons is applicable to your situation, please let me know.
12-04-2016 08:15
12-04-2016 08:15
Thank you @LanuzaFitbit. It appears as though my problem stemmed from the heart rate detection part of my Charge HR failing, and no longer reading my pulse
12-08-2016 07:11
02-10-2019 20:41
02-10-2019 20:41
I'm having the same issue