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Text message issues

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‎07-11-2019 18:51 - last edited on ‎09-08-2020 14:54 by Fitbit Moderator

‎07-11-2019 18:51 - last edited on ‎09-08-2020 14:54 by Fitbit Moderator

Today I was not able to read my text messages. The name of the person only shows up on my charge 2. I did not get a new phone either. Some one please help and I hope I'm not the only one this is happening to  

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2 REPLIES 2

‎07-11-2019 18:58

‎07-11-2019 18:58

Same problem here...just stopped letting me read the texts.

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‎07-11-2019 19:23

‎07-11-2019 19:23

I have been having the same problem now for about 2 weeks. I have unpaired it from my bluetooth, turned notifications on and off, followed troubleshooting directions and nothing has worked. Glad I'm not the only one. Hopefully they get the issued fixed soon. 

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