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Time change cant sync anymore

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‎11-05-2019 07:48 - last edited on ‎09-06-2020 19:49 by Fitbit Moderator

‎11-05-2019 07:48 - last edited on ‎09-06-2020 19:49 by Fitbit Moderator

Since our fall back time change I have not been able to sync my fitbit. I have 4 days of logging I don't want to lose.

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‎11-07-2019 08:38

‎11-07-2019 08:38

Thanks for this post!  It helped me figure out why my device wasn't syncing.  I looked online and found this:

In the Fitbit app, tap the Today tab > your profile picture > Advanced Settings. Under Time Zone, turn off the Set Automatically option. Tap Time Zone and select the correct time zone. Sync your Fitbit device.

It worked!

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