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Time is wrong on my Charge 3

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‎03-18-2021 19:03 - last edited on ‎03-19-2021 04:04 by Fitbit Moderator

‎03-18-2021 19:03 - last edited on ‎03-19-2021 04:04 by Fitbit Moderator

My time is wrong on Charger 3.  About 5 minutes too slow.  Can I reset it.

 

 

 

Moderator edit: subject for clarity

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‎03-19-2021 04:10

‎03-19-2021 04:10

Hello @Errington, welcome to the community forums! 

 

The time on your Charge 3 should correct itself after syncing. If the inconvenience persists, make sure it is syncing properly and that the time zone setting is correct. For more information, I'd recommend taking a look at this article: How do I change the time on my Fitbit device?

 

On a side note, in case your Charge 3 has a Firmware pending update, I suggest you to follow and complete the instructions provided here. 

 

Hope this helps! 

Wilson M. | Community Moderator, Fitbit.
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