Charge 3 battery short life and lines on the screen

[ms5997]

I bought my charge 3 just over a year ago. It works perfectly until a few days ago when the battery drained very fast (< 2 hours), constantly has red light on at the back and black lines on the screen, it also doesn't want to track my HR or steps. It's so annoying. I contacted support and their reply is just that "I don't have warranty anymore" as it's already more than a year. So what am I supposed to do? Throw it away and get a new one every year? It's terrible they're supposed to have a repair center or something, I don't mind paying. I don't like being wasteful and throwing away gadgets every year. 

Moderator edit: subject for clarity

[WilsonFitbit]

Hello @ms5997, welcome to the community forums! 

Thank you very much for the information and for taking the time to provide your feedback! I'm very sorry about the experience and I'd like to let you know that our team is always working to enhance your experience and your feedback is a big part of that process.

Currently, we don't have a repair center where the device can be taken for repair and our limited warranty provides replacements for products that have a defect while still in the warranty period. For more information about our warranty, see fitbit.com/legal/returns-and-warranty.

On a side note, I was able to see that you have reached out to our Support Team. Since you have received information from them, I suggest you to update your case if you require further assistance or if you have any additional questions or comments about your case. Thanks for your patience! 

See you around.