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Time won’t update

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‎02-22-2022 06:23 - last edited on ‎12-14-2022 15:30 by Fitbit Moderator

‎02-22-2022 06:23 - last edited on ‎12-14-2022 15:30 by Fitbit Moderator

Went out of state and time updated automatically but when I returned home it did not, what do I do?

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‎02-22-2022 20:40

‎02-22-2022 20:40

@Mommyrox , Nice to see you here. Thank you for your message. 

 

On your phone:

  • Please go to Settings> Date and Time. (may be named differently, depending on the operating system of the mobile phone)
  • Switch the automatic time to manual.
  • Turn your phone off and on again.
  • Try to sync your watch again.
  • If the time is set correctly again, you can reset your mobile phone to your desired setting.

If the time is still wrong after the synchronization, please do the following:

 

On your PC

 

  • Please open Chrome, or any internet browser (internet explorer, Firefox, etc)

  • Go to fitbit.com and log in with your password and email address.
  • Tap on Settings (gear top right)
  • Under Personal Settings> Time Zone, select any time zone.
  • Save the changes. (Press send)
  • Then please go to the Fitbit app on your mobile phone.
  • Click on "Your profile picture> Advanced settings"
  • Turn off the "Automatic time zone" and "Automatic location" options. The selected time zone should appear. Then select Berlin and your location again.
  • Turn your phone off and on again.
  • Try syncing your Sense again.

The time should be displayed correctly on the clock again.

 

See you around. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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