05-08-2024 15:00
05-08-2024 15:00
this morning I received lots of badges I didn’t earn so I decided to check the app. Over the past couple of months my activity stats are incorrect by ALOT. Some days I have over 180,000 steps as well as huge distances and floors climbed.
Also i noticed that previous days step amounts are still growing.
i decided to just delete the last two months of data for a clean slate but now all of those days are saying the same stats as today.
Basically, I think Fitbit is adding the current days progress to all previous days but I may be wrong.
whatever it is, how do I fix it!?
05-09-2024 11:49
05-09-2024 11:49
@dslwhite , A warm welcome to the Community! Thank you for your message and information.
Our team is aware of this and is working on a solution.
Just for their investigation, could you please share your mobile device's model as well as the operating system version ? (eg. Google Pixel 7 Android 14 , iPhone 14 iOS 13.7.1, etc)
To keep updated with this I invite you to follow this main thread where all the updates will be posted. Same data for consecutive days
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.