Tracked activity is logging twice after syncing?!

[Chelslee13]

I'm a fitness buff and for the past few weeks/month or 2 or so, everytime I track an exercise (whether its a gym workout that I use the HR button to start/stop or a run that I use the app to start/stop), the app will log it twice after I sync my fitbit charge HR after I'm done working out. I have double the activity everyday and I'm not sure why. Its also discouraging since that will throw my daily/weekly stats off. Anyone else experience thus problem/know how to fix it??

[CMeyer2001]

Hi @Chelslee13

     Just curious, but do the duplicate activities have the same start and stop time?  I am wondering if perhaps one is your tracked exercise and the other may be SmartTrack.  You could try disabling SmartTrack in your device settings and see if you still get duplicate entries when you manually start/stop tracking.  Just a thought.  Hope it may help!

[Chelslee13]

Thanks for the input! That could be it but I can't find where to turn off
smart track in my settings?

Thank you,
Chelsea Vera

[Chelslee13]

Unfortunately, I've turned smart track for all types of activity off and alet hough that worked for awhile, my fitbit started logging exercise activity double again. I have restarted it but the double entries are still in there after restarting & syncing.

[MichelleHowlett]

Mine Has the same start and stop times, different stats under them. But logging double the time for exercise.