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Tracker not syncing

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‎07-10-2019 06:57 - last edited on ‎09-08-2020 14:54 by Fitbit Moderator

‎07-10-2019 06:57 - last edited on ‎09-08-2020 14:54 by Fitbit Moderator

Tracker not syncing, this happened 3weeks ago and is doing it again. A message showed that fitbit was aware of the problem but nothing has been fixed. Why is this continuing to happen? 

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‎07-10-2019 07:30

‎07-10-2019 07:30

My husband is having the same issue.  I will be watching to see if anyone has any idea what to do.

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‎07-10-2019 08:55

‎07-10-2019 08:55

The last sync my Fitbit is showing is June 30th. I just got a new iPhone this week and it will not sync. Tried resetting the Bluetooth and restarting the phone. Tracker is tracking on the Fitbit, but not syncing with my phone. After reading other comments earlier this spring it sounds like a common issue. Come on Fitbit! These are not cheap and should be working with new phones 😞

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