Two Fitbits, One Phone

[jcwillia1]

So I've had no problem connecting two devices to one phone but when it syncs it seems to always take the lower of the two steps or maybe it's just always taking the same device.

I have a Versa on my wrist and a Charge 2 in my pocket.  I use a desk as a treadmill a fair amount so my wrist is usually wresting on or near my keyboard not moving.  The Charge 2 is constantly moving in my pocket.

But last night, I looked at both devices before I synced and the Charge had 11,000 and the Versa had 10,000 and the app synced to the Versa's step count.

So it doesn't seem that the sync process is accounting for this situation very well.  Is there a way to change it?  Add the Charge to the phone first, then the Versa?

[LZeeW]

@jcwillia1   I'm attaching a link to Fitbit's Help article about using multiple trackers.  One important part of using multiple trackers is that Fitbit specifically says don't wear two trackers at the same time.  Fitbit says it will "reconcile" the conflicting data, but that doesn't mean it will take the greater of the two numbers.  I don't think that changing the order of the sync will help you.  Your devices hold several days of detailed data.  I think Fitbit will reconcile the data, even if you sync days apart. 

[jcwillia1]

ok I'm putting the versa on the desk instead of on my wrist - so far so good...

[Rich_Laue]

When both trackers detect movements the Fitbit tries to figure out your step count. It also assumes both trackers are on the wrist.