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Options in app not opening...

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‎03-10-2020 06:55 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

‎03-10-2020 06:55 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

I’ve updated the app... it syncs ok, however I can’t open any of my active challenges, water log, calories log etc... any suggestions?

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‎03-11-2020 05:45

‎03-11-2020 05:45

@Katyb12 It's great to see that you've visited the Fitbit Community!

 

Let me help you with your Fitbit app not accessing some areas. This is odd. How are these areas being displayed (grayed out or do they seem normal)? Could you share a screenshot of what you are seeing on your account? Try logging out from the app, restart your phone and log back in.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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