Unable to open Fitbit App!!!

[Abhi5]

When I try to open the Fitbit app, it says :

"Fitbit failed to start several times. Restore it by clearing history?"

And then two options are there. 'Clear immediately' and 'Cancel'.

Can anybody tell me how to fix this problem. My Charge 2 is working perfectly fine though. Also what will happen if I select "Clear history" option?? Will it delete all my fitness data stored previously? I don't want to lose this data!! Please help.... ☹️

[Rich_Laue · Accepted solution]

Please help us @Abhi5 your posting in the Charge 2  forum asking about an issue with the Fitbit app on an unknown phone.

Have you tried removing the app, restart phone and installed the Fitbit app?

As long as you know your email and password you are fine.

As for clear history, this sounds like your asking about the web browser, not the Fitbit app so clear history wont help.

You could clear the Fitbit app cache or data?

As for you Fitbit data, it is in the cloud on Fitbit server 

[Abhi5]

Hi,
Thank you so much for the help. I cleared the history as was being
asked while trying to open the Fitbit app and it started working again.
Hopefully there won't be any more problem(s) hereafter. 😊