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Unable to see Charge 3 while outside

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‎08-18-2022 05:08 - last edited on ‎09-02-2022 06:41 by Fitbit Moderator

‎08-18-2022 05:08 - last edited on ‎09-02-2022 06:41 by Fitbit Moderator

Does anyone know what I do to be able to see my charge 3 screen while outside?

No matter what the weather is like, I simply cannot see the screen while outside - any suggestions to solve this?

 

 

Moderator edit: updated subject for clarity. 

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‎01-04-2023 17:39 - last edited on ‎10-11-2024 10:52 by Fitbit Moderator

‎01-04-2023 17:39 - last edited on ‎10-11-2024 10:52 by Fitbit Moderator

Hi there @KatieB78 . Welcome to Community Forums.

I appreciate you reached out to the Community. I'd recommend you follow these steps to restart your device.

You can try to change your clock face, if this fixes the issue, you can change it back to the original clock face. If you are using a third-party clock face, please switch to a Fitbit clock face and try the troubleshooting again.

Also check if the Sleep Mode or Do Not Disturb Mode are On in your device.

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