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Unable to sync tracker

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‎01-18-2022 15:47 - last edited on ‎12-14-2022 15:58 by Fitbit Moderator

‎01-18-2022 15:47 - last edited on ‎12-14-2022 15:58 by Fitbit Moderator

Tracker stopped syncing yesterday. How do I fix this?

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‎01-18-2022 17:14

‎01-18-2022 17:14

@Bicey , Nice to see you here. Thank you for your message

 

Please check that the energy saving mode and the do not disturb option (mute) are switched off on the mobile phone.

Important, please leave the Fitbit app running in the background.

Also make sure that no other Bluetooth device is connected to the cell phone or nearby. (headphones, keyboards, etc.)

 

You can look up these and other tips here.Why won't my Fitbit device sync?

 

See you around. 

 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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‎01-19-2022 07:27

‎01-19-2022 07:27

Mine does this regularly. It’s a replacement for the one bought spring 2021. I have to reboot regularly. I think the Charge4 is a lemon.

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