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Unknown caller name

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‎02-06-2018 09:30 - last edited on ‎09-08-2020 18:54 by Fitbit Moderator

‎02-06-2018 09:30 - last edited on ‎09-08-2020 18:54 by Fitbit Moderator

Hello again, today, after aplication upgrade in play market my fitbit don't show me the name of caller , before upgrade it's was good, all my contacts shown on display, but now only "UNKNOWN" HELP me lads

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‎02-07-2018 06:42

‎02-07-2018 06:42

Hey @MrBogdanoff, welcome aboard! Keep in mind that your tracker will notify of an incoming call, if the person who is calling you is not on your contacts list or is marked as a blocked number (depends on the service provider) you will see them as Unknown. If this isn't the case, and the calls that you have received came from your saved contacts, then I will ask you to please try to enable the notifications again on your Android phone by following the instructions in this post. 

 

Give it a try and let me know if the "unknown" message disappears. 

Heydy | Community Moderator, Fitbit
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‎06-27-2019 00:10

In response to HeydyF

‎06-27-2019 00:10

This is still an issue and is not fixed! Unknown Caller shshows up when the calls come in, but missed calls tell you who called. It's infuriating.

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