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Unresponsive Charge 3

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‎10-19-2020 02:28 - last edited on ‎11-12-2020 13:30 by Fitbit Moderator

‎10-19-2020 02:28 - last edited on ‎11-12-2020 13:30 by Fitbit Moderator

Randomly my charge 3 would not give notifications for text.. so I rebooted it. After rebooting it went into malfunction and would not stop vibrating and drained battery within 1 hour. Tried plugging it in and it stopped.. but now the time will not reset. It’s 3 hours behind.. sleep is all screwed up too.

 

 

Moderator Edit: Clarified subject

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‎10-21-2020 11:04 - last edited on ‎01-24-2025 09:06 by Fitbit Moderator

‎10-21-2020 11:04 - last edited on ‎01-24-2025 09:06 by Fitbit Moderator

@Patoine I hope you're doing well!

Let me help you with your unresponsive Charge 3 and thank you for troubleshooting this issue. Since the issue persists I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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