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Unstable Bluetooth Sync

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‎11-07-2022 04:44 - last edited on ‎12-13-2022 15:36 by Fitbit Moderator

‎11-07-2022 04:44 - last edited on ‎12-13-2022 15:36 by Fitbit Moderator

Charge 4 keeps losing Bluetooth pairing with my iPhone, why?

 

Moderator Edit: Clarified subject

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5 REPLIES 5

‎11-08-2022 08:37 - last edited on ‎04-02-2026 11:20 by Fitbit Moderator

‎11-08-2022 08:37 - last edited on ‎04-02-2026 11:20 by Fitbit Moderator

Hi there @Vu1pecula, it's good to have you in the Community.

I appreciate the information shared. I'd recommend you check these articles, How do I update my Fitbit device? and Why won't my Fitbit device sync?.

Also you can restart your device.

Hope this helps.

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‎11-11-2022 05:13

In response to LucioFitbit

‎11-11-2022 05:13

I have done all you asked me to do but still lose Bluetooth.  Even when I first try to sync my iPhone shows I am connected to Bluetooth. I have to disconnect and then reconnect to be able to sync.

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‎11-13-2022 12:05 - last edited on ‎04-02-2026 11:20 by Fitbit Moderator

In response to Vu1pecula

‎11-13-2022 12:05 - last edited on ‎04-02-2026 11:20 by Fitbit Moderator

Hi there @Vu1pecula,it's good to see you around in the Community.

Thank you for this information. Have you checked if you have the latest Fitbit Firmware and OS of your mobile device?

I'll be around.

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‎11-14-2022 01:16

In response to LucioFitbit

‎11-14-2022 01:16

Yes to both.

Sent from my iPhone
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‎11-14-2022 13:21 - last edited on ‎04-02-2026 11:20 by Fitbit Moderator

In response to Vu1pecula

‎11-14-2022 13:21 - last edited on ‎04-02-2026 11:20 by Fitbit Moderator

Hi there @Vu1pecula, it's good to have you in the Community.

Thank you for sharing. I'd suggest you contact Support Team for further assistance.

Have a good one.

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