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Updating database

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‎03-20-2020 20:39 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

‎03-20-2020 20:39 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

All day 20.03.20 and now into 21.03.20 UK I have not been able to open the Fitbit app.  It automatically says upgrading database.  This is ridiculous, all I want to do is access to my Fitbit.  What is going on?

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‎03-21-2020 02:07

‎03-21-2020 02:07

There was a known bug in early March that was introduced with the android app version 3.15 that displays the message "upgrading database". The way round this was to force close the app: Settings - Apps - Fitbit - Force Stop. 

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2 REPLIES 2

‎03-21-2020 02:07

‎03-21-2020 02:07

There was a known bug in early March that was introduced with the android app version 3.15 that displays the message "upgrading database". The way round this was to force close the app: Settings - Apps - Fitbit - Force Stop. 

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‎03-21-2020 02:34

In response to SteveH

‎03-21-2020 02:34

Thank you for that perfect solution

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