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Vertical lines on Fitbit Charge 3

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‎09-23-2020 03:09 - last edited on ‎09-24-2020 11:07 by

‎09-23-2020 03:09 - last edited on ‎09-24-2020 11:07 by

Hi I was given my Fitbit charge 3 as a gift last christmas. In April my screen showed vertical lines, after trouble shooting I was given a replacement. Again today the same thing has happened and I have yet again done the recommended trouble shooting. Can you advise on how to move forward from this? My watch is only 5 months and the first only lasted 4 months. 
thanks 

Amanda 

 

 

Moderator edit: subject for clarity 

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‎09-24-2020 11:06

‎09-24-2020 11:06

Welcome to the Fitbit Community, @apeden12.

 

I am sorry to hear your Charge 3 tracker showed vertical lines. Thank you for trying to resolve this and providing the additional details. I totally understand how you are feeling and I am glad to assist you. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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