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Warranty

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‎07-15-2019 23:31 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

‎07-15-2019 23:31 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

My charge 2 won't power on or stay charged for longer then 5 min. Anyone have this problem?

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‎07-16-2019 10:37

‎07-16-2019 10:37

Welcome to the forums!

 

Please clean the contacts

Then Do a Restart


Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery

If it doesn't help contact support by using the help link at the top of the forum

 

Hope to see you around the forums!

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎07-16-2019 16:12

‎07-16-2019 16:12

It seems like many of us are having this problem. Mine is only a year old.

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