Not all Roses. What kind of junk doesn't last 14 months. They cant even tell me what the problem is. Here is the response j got.
We would like to mention that we highly appreciate your comments and feedback towards our products and services. It helps us grow as a company and towards you.
Furthermore, we offer you an apology for any concern this situation may be causing you. We vastly respect any decision that you'd prefer to make. After a detailed review of your case, we provided the 25% discount as the only available option at this time, since your tracker's warranty period has expired.
If you want to take advantage of this discount, we would like to mention a couple things that you can keep in mind that could benefit you. With a new tracker, you have access to a new warranty for a period of one year, plus you’ll be benefit continue this amazing experience.
As much as we would love to accommodate you in a way you may find suitable, we must abide by our policies. The 25% discount offer previously mentioned will remain. If you are interested, you just need to continue from the email we've sent you or let us know for further assistance on the process.
We’d be happy to support you via phone, in case further assistance is needed. You can reach us at 1 (877)-623-4997. Our available hours are 4:00 AM Pacific Time through 8:00 PM Pacific Time, Monday through Friday. We're also available on weekends from 6:00 AM to 5:30 PM PST.
If you’d like to continue troubleshooting via email, simply respond here and we’ll continue to handle your case.
