Why can't I use my old Charge 2 for my child?

[h8fit-bit]

This is silly, I just want to sync the time

Moderator Edit: Clarified subject

[alexthecat · Accepted solution]

@h8fit-bit If your child is under 13 years of age in the US, it is not possible to set up the Charge 2 for them. (That age varies in other countries.) The Charge 2 is meant for adults and, for reasons related to internet privacy laws, only devices in the Ace product line are available for younger children. 

[NotinUS]

It's great to hear that it should work outside the US for children older than 13, why doesn't it work then?

[LZeeW]

@NotinUS   @h8fit-bit   The Fitbit app uses a web based platform.  It must be compliant with internet privacy laws like COPPA in the US and GDPR in the EU.  A child must be 13 and older in the US.  The age is 13 in most EU countries, but is 16 and older in some.

The Ace models don't use a web based platform.