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Workouts not starting right away

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‎03-22-2020 06:18 - last edited on ‎09-06-2020 19:41 by Fitbit Moderator

‎03-22-2020 06:18 - last edited on ‎09-06-2020 19:41 by Fitbit Moderator

My exercises seem to not start right away when I want them too and it freezes. Is there a way to stop this? 

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‎03-22-2020 06:36

‎03-22-2020 06:36

Hello @jdeluce11 are you manually starting the workout mode by holding in the button? That is if you have a Fitbit Charge. 

It looks as if you purchased your Fitbit in December of 2019. Could your tracker be a Charge 3, not the 5+ year old Fitbit Charge? 

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