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Wrong caller notification

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‎10-29-2019 14:12 - last edited on ‎09-08-2020 11:53 by Fitbit Moderator

‎10-29-2019 14:12 - last edited on ‎09-08-2020 11:53 by Fitbit Moderator

Thank you Fitbit for finally fixing the text notification on the Charge 2.  But the issue I am now having is whenever I receive a phone call, my fitbit shows one person EVERY time....the same (wrong) person every time. 

Example: If my husband is calling me, it shows my son is calling.  My friend is calling me but it shows my son is calling me.  My mom is calling me but it shows my son is calling me.  

 

My fitbit keeps showing the SAME person (my son) is calling me......every time!!! I have tried to reboot, reset, log out/log in, turn my phone on/off but nothing has worked!  HOW DO I FIX THIS NEW PROBLEM????  It is very irritating.

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4 REPLIES 4

‎10-29-2019 16:25

‎10-29-2019 16:25

mine has started doing the same & i know my son's was also

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‎10-29-2019 18:02

In response to Pisfes62

‎10-29-2019 18:02

Glad (not glad) to hear that I'm not the only one this is happening to. Hopefully they can get this glitch fixed ASAP!

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‎10-30-2019 03:19

In response to Dseats116

‎10-30-2019 03:19

Mine has been doing this for so long and is very frustrating. I have done the same as you with reset but nothing works. My battery also runs out very quickly too. 

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‎10-30-2019 06:31

In response to Geministars

‎10-30-2019 06:31

I know right.....so frustrating!! Wow....you're having battery issues too?? That would be beyond frustrating. Hope you get some kinda resolution soon

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