Wrong date/time on tracker

[SunsetRunner]

Hi ... My tracker is showing yesterday's date and a time from last evening, with a corresponding calorie count. The app shows that it synched this morning, but the device hasn't changed. I tried restarting but that didn't work. Thanks.

[pigpen843]

Sorry I can't help you. I'm also having the same issue. My battery died on the first, and since then, I've had to restart my HR, and while it shows that it has synched, the time is also off. If I discover something, I'll post.

[Boo1973]

At least your not alone my tracker is also displaying data from last evening, I have restarted it with no results. Good luck. If i find a way I will post here. Happy New Year!

[SunsetRunner · Accepted solution]

I got it to work by turning off Bluetooth and restarting my phone. When I syched after doing that the device became current. I also got a bunch of text messages to my phone that never came through from a few days ago ... Not sure if that had anything to do with this issue, but I might synch less frequently just in case.

[pigpen843]

I'm not sure how, but I left my Fitbit alone for a few hours, looked at it about 15 minutes ago and the date/time are current.

[Redhead983]

Mine is doing the same thing- wrong date wrong time, and no data. Any ideas?

[GlitterSafari]

I tried everything marked as a solution in other threads and the one thing I didn't see listed that actually worked out for me was to remove my fitbit from my account and then add it back.  I lost most of the data I'm sure was collected during the "down time"/wrong date and time but now it's fully functional.  Good luck!

[Anth3a]

Thank you!!! After near pulling out my hair for days.... Your solution worked!

[blankies]

I have tried a few things, wrong date has been showing for a while now. I don;t use bluetooth for much and had it turned off on my phone, once i turned it back on, the date resolved on my fitbit charge.

[destin]

My time is wrong, nothing seems to help and Fit bit support won't answer me, my last Fitbit the strap came apart and stopped telling correct time...this is a replacment and it kept time for a couple weeks, now the time is off again, I've tried everything...please anyone help!

[tasha1612]

wrong date and time/ lost a day  (recharged- then the time and date was incorrect)  Will it auto adj?

[MariamV]

How are you doing @tasha1612? Welcome aboard! First I recommend checking that your timezone settings are correct. If they need to be changed, please do so and then sync your tracker so that changes can be applied immediately. Take a look at this screenshot:

Good luck and hope this helps! 

[Theotech]

How do I reset time it is 1hour & 15 min fast

Thanks

Thanks 

[tasha1612]

Do you have it set for 12 hs. or 24hrs.?

It should automatically reset - mine does?

EB