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Wrong step count on exercise log

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‎06-17-2020 09:56 - last edited on ‎09-16-2020 10:19 by Fitbit Moderator

‎06-17-2020 09:56 - last edited on ‎09-16-2020 10:19 by Fitbit Moderator

I’ve walked the exact same route twice in the last week but my tota step count for the exercise was 1,000 steps off from one time to the next. My total time for each exercise was only 1 minute off each time. So basically I did the exact same walk with two very different results in step count. Can anyone shed some light on this? All my personal data and settings are correct. I have a Charge 3

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