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Wrong time after charging

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‎01-14-2016 10:48 - last edited on ‎09-06-2020 20:15 by Fitbit Moderator

‎01-14-2016 10:48 - last edited on ‎09-06-2020 20:15 by Fitbit Moderator

So 2 days ago I was at my parents and my fitbit died, I couldnt charge it because I didnt have the charger. When I got home I put it on the charger. It finished charging around mid night but the time on it said 9:35. Ever since then Ive had trouble with it syncing and the time still hasnt changed. What do I do to fix this?

 

 

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‎01-15-2016 07:53

‎01-15-2016 07:53

Welcome to the Fitbit Forums @keamarti! I'd definitely start by restarting your tracker. If the issue persists, check out this sync troubleshoot article. Sometimes your tracker needs to bet set as a new device to fix the sync and time issues. You can also use these instructions to bring the time to normal.

 

I hope this helps. Let me know the outcome.

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‎03-28-2020 06:24

‎03-28-2020 06:24

Same- have you figured out how to reset?

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