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charge 2 wont sync/find device

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its starting to annoy me now on my f/b it says ive done over 4k steps yet my charge 2 wont sync 

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Hey @SunsetRunner , I suggest disconnecting your fitbit charge 2 from bluetooth, restart your phone, reconnect charge 2 to bluetooth then try syncing again.

 

Let me know how it goes!👍

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