charge 3 hr

[Sailorboy326]

when I try to register my new charge 3 on my mac computer and I am prompted to select my device from a list the charge 3 is not listed.  I am changing from a charge 2 hr and have not yet deleted that device but I ave kept it well away from the computer when trying to register the new device - help?

[SunsetRunner]

Sounds like the App on your Mac needs updating.

[Sailorboy326]

Thanks for your response but I can’t find how to update the app??

Sent from my iPhone

[LZeeW]

@Sailorboy326   I'm sorry, but a Charge 3 can't be set up on a Mac using Fitbit Connect.  Here is a link to the Charge 3 Manual  with more information.  You need a compatible smartphone/tablet or a PC and the Windows 10 app.

[Sailorboy326]

Thanks for the information, strange that the charade 2 can link to the Mac but not the 3. I have linked to my phone now.

Sent from my iPhone