09-18-2019
17:01
- last edited on
09-06-2020
19:49
by
MatthewFitbit
09-18-2019
17:01
- last edited on
09-06-2020
19:49
by
MatthewFitbit
i just got my charge HR 4 days ago. my computer says my fitbit is at full battery life. but the fitbit only lasts a day, and died today. i charge it every night for about 1-2 hours. i already did a lot of research, and i dont know what to do. please help!
Answered! Go to the Best Answer.
09-22-2019 11:42
09-22-2019 11:42
Based on posts I read when my FitBit died, it's best not to overcharge a lithium-ion battery. The Charge HR I have now I am charging about 30-45 minutes when the charge runs down (about three days). One recommendation I read was 15 minutes a day.
I did also find if the battery gets really low (also not good) you may not even see the charging indicator, and it can take hours before a FitBit shows any signs of life. But sometimes it will resurrect itself.
09-19-2019 11:48
09-19-2019 11:48
Welcome to the forums!
How are you charging it? Best on the computer in a USB port
Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
If it doers not help take it back and exchange it or contact support by using the help- link at the top of the forum
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
09-19-2019 18:10
09-19-2019 18:10
Yes, i charge my fitbit into my computer.
However, just today, my fitbit lasted throughout the entire day!
Is it necessary to still charge it every night?
09-22-2019 11:42
09-22-2019 11:42
Based on posts I read when my FitBit died, it's best not to overcharge a lithium-ion battery. The Charge HR I have now I am charging about 30-45 minutes when the charge runs down (about three days). One recommendation I read was 15 minutes a day.
I did also find if the battery gets really low (also not good) you may not even see the charging indicator, and it can take hours before a FitBit shows any signs of life. But sometimes it will resurrect itself.
09-23-2019 15:53
09-23-2019 15:53
i'll try it.
let u know if something isn't working.
thanx