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not able to sync

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‎08-24-2019 23:00 - last edited on ‎09-06-2020 19:49 by Fitbit Moderator

‎08-24-2019 23:00 - last edited on ‎09-06-2020 19:49 by Fitbit Moderator

Hi, my device suddenly stopped getting synced. Tried options like uninstalling app and re-install. Now when I unpaired the device, not able to pair it again. Looks like some issue with device bluetooth?
Also in different note, I never able to update the device firmware which fails always. (later on I found somewhere its a known issue)

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