oxygen graph stopped appearing

[treeesal]

Great app, shame the oxygen graph, it was very helpful and interesting.

[Rich_Laue]

Are you saying that there is no graph? Or no data on the graph?

Did you get a sleep score @treeesal?

[WendyleeH]

The box is there but there is no data. Happened again last night. Still getting sleep scores and details about rem, deep sleep etc but no data for oxygen variations. 

[treeesal]

No data at all, happened again today

[Pacocanlad01]

Same for me

[Pacocanlad01]

Sleep score and stages are there but no oxygen variation reading

[tsdoodlebug]

Try doing this:

Please try the following to turn on again your heart/ breathing rate: 

• Turn the Heart Rate on your watch off. Go to the Settings app on your watch > Heart Rate > tap on it to turn it off.
• Manually sync your device with the Fitbit app on your phone.

After this, restart your Fitbit as it follows: 

• 1) Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger.

  2) Clip the other end of the charging cable to the port on the back of the tracker. The pins on the charging cable must lock securely with the port.

  3) Make sure the button on your tracker is aligned with the button opening on the charging cable. You’ll know the connection is secure when the tracker vibrates and you see a battery icon on your tracker’s display. 

  4) Press and hold the button to restart your tracker:

  • For Charge 2—press and hold the button on your tracker for 4 seconds. When you see the Fitbit logo and the tracker vibrates, the tracker restarted.
  • For Charge 3—press and hold the button on your tracker for 8 seconds. Release the button. When you see a smile icon and the tracker vibrates, the tracker restarted.

  5) Unplug your tracker from the charging cable.

[WendyleeH]

Thank you so much for your reply. My oxygen levels are now back. 

[Steve_BUK]

Followed you instructions, oxygen levels now showing, thank you very much for your help

[WendyleeH]

Thank you for your reply. It worked