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recharge battery

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‎06-17-2019 16:15 - last edited on ‎09-06-2020 19:58 by Fitbit Moderator

‎06-17-2019 16:15 - last edited on ‎09-06-2020 19:58 by Fitbit Moderator

I've used device for 8 months. Recently when I connect to recharge the watch, it buzzes and shows charge remaining but when I return it has not recharged. Do I need a new charger or is the battery failing?

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‎06-18-2019 12:43

‎06-18-2019 12:43

Welcome to the forums!

 

Please clean the contacts

Then Do a Restart

See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
Best Charging Practices

 

Hope to see you around the forums!

 

Community Council Member

Wendy | CA | Moto G6 Android

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