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‎07-29-2020 18:44 - last edited on ‎09-06-2020 19:41 by Fitbit Moderator

‎07-29-2020 18:44 - last edited on ‎09-06-2020 19:41 by Fitbit Moderator

My Charge 3 always displayed the time screen when I lifted my wrist and I could always see the data when exercising.  Not I have to tap several times or press the button on the side to see anything.  How do I fix it?

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4 REPLIES 4

‎07-29-2020 19:32

‎07-29-2020 19:32

To turn Quick View on or off:
1. Log into your fitbit.com dashboard and click the gear icon in the top right
corner of the page.
2. Select Settings > Devices. If your account has multiple trackers, make sure
the Charge HR is selected.
3. Turn Quick View on or off.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎07-30-2020 05:47

In response to JohnnyRow

‎07-30-2020 05:47

The words quick view are nowhere to be found

Sent from my iPhone
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‎07-30-2020 07:49

In response to whyaminotsurpri

‎07-30-2020 07:49

@whyaminotsurpri wrote:
The words quick view are nowhere to be found

Sent from my iPhone

Sorry, I don't have Charge 2 attached to phone.  I was quoting help section or manual.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎07-30-2020 10:21

In response to JohnnyRow

‎07-30-2020 10:21

It’s bizarre. It’s worked fine then the quick view just disappeared.

Sent from my iPhone
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