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stairs not registering

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‎06-27-2019 04:46 - last edited on ‎09-08-2020 15:06 by Fitbit Moderator

‎06-27-2019 04:46 - last edited on ‎09-08-2020 15:06 by Fitbit Moderator

My Fitbit won't log stairs - we have 13 to get to our 2nd floor and I go up them vigorously, but nothing registers.  Also, last night's sleep was the simplified version, no details.  Battery is at 50%, the band is not loose. If these two "reports" are incorrect, what about all the other things its supposed to be tracking? How can they be accurate?

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2 REPLIES 2

‎06-27-2019 05:28

‎06-27-2019 05:28

I noticed that too. Our stairs are not as high so I have to go up twice for it to register as once. 

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‎07-31-2019 14:31

‎07-31-2019 14:31

My Charge 2 is also not recording stairs as of yesterday. 

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