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syncing issues

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‎03-24-2020 05:52 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

‎03-24-2020 05:52 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

I have a Fitbit Charger 2. It seems to effectively track my daily activities. I continue to have problems though syncing with Fitbit.com and a third party app where I record my food diary and additional exercise. It is becoming very frustrating because my health efforts are incomplete and I can't seem to find anyone to speak with.

 

Any suggestions?

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‎03-24-2020 08:31

‎03-24-2020 08:31

What third party app/site are you having issues with. 

All we can suggest is to revoke this apps access to Fitbit then set the link up again. 

If this doesn't work the you will need to contact them. 

 

To revoke

Open the Fitbit app

Go to account by tapping on the top left. 

Tap Manage Data

Tap Third Party Access

 

. 

 

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